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AFA

Omilia

IoT Account Manager, Sprint
Omilia is a global conversational AI solution and a provider of automatic speech recognition solutions to companies across sectors in North America, Canada, and Europe. For over 20 years, their growing global footprint and innovative approach have helped industries, such as financial services, food service, insurance, retail, utilities, and travel and hospitality, with a large volume of customer service interactions become smarter, quicker, and better at serving and responding to their customers.

Omilia

IoT Accou nt Manager, Sprint
Omilia is a global conversational AI solution and a provider of automatic speech recognition solutions to companies across sectors in North America, Canada, and Europe. For over 20 years, their growing global footprint and innovative approach have helped industries, such as financial services, food service, insurance, retail, utilities, and travel and hospitality, with a large volume of customer service interactions become smarter, quicker, and better at serving and responding to their customers.
The Time is Now to Protect Voice Biometric Authentication
Security
Omilia
Oct 27, 2023
The advancement of synthetic voice generation is making it more critical than ever to safeguard voice biometrics technologies. 
How AI is Helping Retailers Manage the Customer Experience
Conversational AI
Omilia
Apr 18, 2024
Retailers are increasingly leveraging technological advancements like AI to achieve fast, seamless, and accurate customer experiences.
Prioritizing the Human Element in AI: Training a Virtual Employee
AI Assistants
Omilia
Jul 2, 2024
As the AI landscape evolves, organizations are expanding their investment in the tech. However, AI still has a significant knowledge gap that needs to be bridged.
Mitigating the Threat of AI Voice Cloning in Finance
Finance
Omilia
Nov 22, 2024
AI continues to affect the financial services industry, asking business leaders to find a balance between innovation and risk. Voice biometrics may be one avenue to help secure customer interactions in this industry.
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